Computer breakdown? Download the tool for remote help and call.
Fast, secure remote support from Stormtec. Download the free app, give us the session ID and our engineer will fix the issue while you watch — without leaving home.
Download the tool
Choose AnyDesk, Windows Quick Assist or RustDesk and run it on your computer.
Call or write
Give us the session ID shown on your screen. Describe the issue — we will estimate the cost upfront.
We fix it live
An engineer connects to your screen and resolves the issue in real time.
Choose your remote-connection tool.
AnyDesk
Recommended. The fastest and most stable connection for most users.
Download AnyDeskQuick Assist
Built into Windows 10/11. No installation needed — just launch it.
Launch in WindowsShortcut: Ctrl + Win + Q
RustDesk
Open-source. An alternative for users who prefer privacy and full transparency.
Download RustDeskRemote help you can trust.
Secure connection
Encrypted session started only with your consent. We do not leave access to your computer.
Pay for real time
We bill actual minutes worked, not full hours. No hidden fees.
All of Poland remotely
We help remotely across the country. If needed, we also visit clients in Szczecin and the surrounding area.
No contract
One-time help or ongoing care — you choose the model. We do not lock you into long-term contracts.
Transparent rates with no hidden fees.
Estimated cost of remote help. We bill actual time worked, not full hours. Final quote after initial diagnosis.
Ongoing support and better rates
Need ongoing care and better rates? Check our IT subscription packages and outsourcing for business.
Frequently asked questions.
Call +48 530 611 365 or email kontakt@stormtec.it, describe the issue and download one of the remote-connection tools. An engineer will join the session and fix it.
We use AnyDesk, Windows Quick Assist or RustDesk — encrypted sessions started once and only with your consent.
For hardware failures or more complex issues we will propose on-site service or a visit at your location in Szczecin and surrounding areas.
The estimated rate is around 200 PLN/hour. We bill actual time worked, not full hours. Business subscription packages are also available.