IT service pricing
Transparent rates with no hidden costs. Choose an ongoing support subscription or pay only for the hours actually worked.
Example Stormtec subscription packages
Prices below are indicative — the final quote depends on your infrastructure, number of locations and SLA requirements. Every package can be tailored.
- Remote support during business hours
- Response within 8h
- Basic server monitoring
- Security updates
- Priority remote and on-site support
- Response within 4h
- Advanced 24/7 monitoring
- Backup and disaster recovery
- Quarterly security audit
- Dedicated engineer and vCIO
- Response within 1h
- Full monitoring + NOC
- AI deployments and private LLMs
- Anti-phishing training
Hourly rate — time & material
For clients who prefer full control over spending we offer hourly billing. Rate: 200 PLN net / hour of engineer work. We bill in 15-minute increments — no rounding up.
Larger projects (over 20h) automatically receive a volume discount — agreed individually before work starts.
IT subscription vs. hourly billing
Both models have their place. The table below helps you judge which one fits your company profile.
FAQ — costs and cooperation models
At Stormtec the time & material rate is 200 PLN net per hour of engineer work. Volume discounts apply to larger projects.
For companies from 5 people with at least one server or network zone, a subscription usually costs less than the sum of individual interventions — especially once downtime is counted.
Yes — many clients start with emergency time & material work and move to a subscription with a measurable SLA after the first audit.
The subscription covers engineering work in the agreed scope, monitoring, backup and updates. Hardware, software licences and hours beyond the package are billed separately with a 20% discount.
We support clients remotely across Poland. On-site support covers Szczecin and the surrounding area (up to 50 km).
Free consultation and a quote tailored to your company.
A 30–45 minute technical call, an audit of your current infrastructure and a proposed cooperation model. No obligations.
See the full business service scope